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WARNING, WARNING, STAY AWAY FROM THIS COMPANY!!! ALL THE BAD REVIEWS ARE TRUE!!!!!! CUSTOMER SERVICE "JOHN" IS SOME GUY PULLED OFF THE STREET TO ANSWER CALLS....THE PLACE IS A JOKE--JUST STAY AWAY! ORDERED AN ITEM ON 12-1-16 AT 4:30 PM OF WHICH WAS TO LATE FOR...
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1.7
I liked
  • Low prices
I didn't like
  • Customer service
#967269
Reply to reviews
These people are among a larger group of scam artists operating out of the Brooklyn NY area. They often change names, bait and switch, as well as charge a 15% restocking fee! With a 15% profit guarantee, there is no need to for them to be legitement company's....
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#926123
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My situation is very similar to everyone else. Ordered a product through fumfie.com, and never received the product. called to check on the status only to find out they didn't even have the product to begin with!!! I immediately cancelled my order and requested a...
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1.0
I didn't like
  • No confirmation email with receipt
  • Shady business practices
  • Never received product
#618864
Reply to reviews

Fumfie Customer Care Review

FumFie
#979890
1.3
Details
They sold an extended warranty and when I needed to use it, they didn't honor. Called them and a guy told me to "fix it myself because time is money" and Hang up. Bad company. Do not buy from them.
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Value for money
I ordered a Refrigerator, never shipped and when called told the company discontinued, this happen 2 times until I demanded my money back. Same run around as everyone else. It's bad when Elliott tells you in order to get your money back, to contact your credit card...
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1.0
I didn't like
  • Shady business practices
#610982
Reply to reviews
22 days ago I ordered a washer/dryer from FumFie and they still have no idea when it will be shipped. First, they advertise that it's free shipping but several days after I ordered they called and said it would be $300 dollars to ship and I could slip the cost with...
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Anonymous
Anonymous

You should post this review on Yelp. There are tons of horror stories about this company there. You got off easy, all things considered! The company is staffed with pathologic...

1.0
I didn't like
  • Shady business practices
  • No confirmation email with receipt
  • Never received product
#593296
Reply to reviews
Please read this before you order from this company. Due to Yelp word limits, I have had to leave out quite a bit that reflects even more poorly on Fumfie. On August 5th we ordered a Fisher & Paykel refrigerator from Fumfie. The model we wanted was out of stock...
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#591592
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They charged substantially for 'extra' warranty and when item broke they did not honor it. I found out later their costly 'extra' warranty was, in fact, substantially inferior to the current warranty provided by the manufacturer at no cost. Very shady practice in a...
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1.6
I didn't like
  • Shady business practices
#585902
Reply to reviews
I paid for warranty to find out theirs is less than what manufacturer provides for free. Received item and box was opened and item not new. Had to resend again. Their service is horrendous. They are a small basement shop based in Brooklyn. Look all over the web,...
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1.6
I didn't like
  • Shady business practices
#574160
Reply to reviews
I did not understand what the "grey market" meant until I dealt with FumFie. Their website lists "Brand new, factory-fresh" cameras. What they DON'T tell you is that they are not a licensed distributor in the U.S. of these brands that they are probably importing...
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1.3
I didn't like
  • Poorly packaged
  • Shady business practices
  • Misleading warranty representation
#568524
Reply to reviews
I have been the victim of non-delivery of a product, and then refusal to refund my purchase price . This is on top of false advertising for said product, which they never even had. Check out complaints against them at the BBB website, they have 53 complaints against...
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1.0
I didn't like
  • Lack of communication
  • Still waiting refund for 4 months
  • Do not care about customers
#567504
Reply to reviews